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Frequently Asked Questions
Please read our FAQ before sending us a message.
We offer free shipping for all clients in the US and CANADA, and charge a standard shipping fee of $500 for clients in EUROPE, ASIA, UAE & AUSTRALIA.
We accept Cryptocurrency and Bank transfer and give a 20% Discount for all clients paying via Cryptocurrency ONLY.
Delivery within the US takes 4 days, whilst International Shipping takes 7-8 days. We ship your bike fully assembled with a manual to guide you and tracking number made available once the bike ships out.
Added features and upgrades can be requested directly from the VARG app.
Feel free to explore all options within the app and it will guide you through the whole process.
There’s no possibility to connect external accessories to the bike’s electrical system and we don’t recommend making any modifications to the VARG as this may affect the safety and performance of your bike. We can only recommend using battery powered accessories or an external battery to power up any external accessories.
Every VARG comes with a Stark phone and a data SIM card included. In case you’ve lost your Stark phone, please contact us ↗ before you order a replacement so we can cancel your lost SIM card and send a new SIM card together with your replacement Stark phone.
Yes. The downside is that you won’t be able to know your battery status, adjust map settings or record riding data. You will still be able to change between maps using the control switch according to your latest settings though.
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