WARRANTY FOR FAULTY PRODUCTS

Stark Future warrants that the Stark Future Products are free of manufacturing defects in material and workmanship when delivered. Likewise, Stark Future assures that all Products are produced with the purpose of being used. They are produced to deliver the perfect balance between the highest performance and quality possible. With this in mind, it doesn’t mean they are indestructible.

Stark Future will be liable for any defects arising in the Products within two years from the date of delivery to the acquiring end-user, except otherwise specified in local regulations that may apply to you. The use of Spare Parts for warranty claims shall not extend the original warranty period, except otherwise specified by applicable Law.

The legal warranty may imply that, if necessary, the product is repaired by Stark Future, replaced by another of similar characteristics or even returned to you. In any event, depending on the applicable local legislation and the specific circumstances of the faulty Product, the specific conditions may vary.

Stark Future reserves the right to decide whether to repair or replace and to use a new, reconditioned or remanufactured part in the warranty repair process, as long as the Motorcycle conforms to the warranty. Stark Future reserves the right to decide on goodwill terms if a repair could be carried out partially or totally free of cost outside the warranty period.

The warranty does not cover (i) any failures resulting from, or caused by lack of proper maintenance, (ii) modification, alterations and installation of parts or accessories that have not been manufactured or delivered by Stark Future as original equipment, (iii) damages due to accident, collision, abuse or neglect, (iv) damages to the paint, coatings or corrosion of metal parts due to external influences such as stones, salt, industrial exhaust gases, inadequate cleaning with inadequate cleaning products, (v) fading of painted or metal coated surfaces or damages due to water submersion, (vi) vehicles that have been used in sporting official competition or have been used in rental services or for commercial purposes, (vii) damages caused by ordinary wear and tear, (ix) vehicles that have not been properly maintained in accordance with the prescriptions of the Owner´s Manual or (x) vehicles that have been repaired by unauthorised parties disregarding specific instructions of Stark Future.

The warranty does not apply in the event of abuse, neglect, carelessness, using the Product in any way other than intended, damage (accident, misuse, vandalism, etc.); natural disasters (flood, hail, earthquakes, lighting, etc.), replacement with any part or accessory other than original Stark Future parts and Product or an attempt of reparation or modification unless expressly permitted in writing by Stark Future.

The end-user is responsible for maintaining their motorcycle in accordance with this manual and is fully responsible for the costs of maintenance to the motorcycle including service at scheduled intervals. Failures caused directly by lack of maintenance or improper maintenance will void the warranty.

The warranty applies to warranty claims arising in the jurisdiction where the Product and/or Services have been delivered.

If you wish to claim a warranty on a Stark Future Product, please email us a clear description of what has happened, as well as a picture of the faulty product. You should send any warranty claims or queries at admin@starkfuture.us.com including your full name, address, telephone number, product model and vehicle identification number, date of purchase and detailed nature of the problem.

As soon as any incident or warranty repair request has been communicated to us, Stark Future will inform the end-user how to proceed and, if applicable, the official dealers of Stark Future in a specific jurisdiction or region. All warranty work must be performed according to the instructions specifically given by Stark Future.

The end-user may be asked to provide certain documentation of proper maintenance: a maintenance record which displays the date of service and service work performed, copies of repair orders/ receipts, a statement that the owner performed the service work including receipts for the replacement parts/ filters/ fluids etc. that were used to complete the service

Stark Future does not authorize any company or person to create a liability or any warranty obligation on its own behalf. Stark Future in its sole discretion will make the final disposition of any components submitted for warranty evaluation. All parts and components returned to Stark Future and replaced under this warranty shall become the property of Stark Future.